User types

Your authentication token gives you access to the API operations according to your role and its credentials. The different credentials are described in the following table:

User type Credentials Token expiration
Reseller partner Reseller partners can create organizations, sub-partners, and reseller partner contacts. They can make any calls related to organizations and reseller partners. Additionally, they can make calls for a specific organization, such as adding devices or modifying events.

Reseller partners can also create a token with admin credentials, valid for 24 hours, to authenticate any calls sent during that time for a specific organization. They can give this token to others to use, without having to create a permanent user with admin credentials. For more information about this token, see Organization authentication.
15 minutes
Sub-partners Sub-partners can create organizations. They can make any calls related to organizations and reseller partners. Additionally, they can make calls for a specific organization, such as adding devices or modifying events. 15 minutes
Admin Administrators can make calls for a specific organization, such as adding devices or modifying events. 24 hours
Supervisor Supervisors have the same credentials as an administrator, but cannot add, modify or remove users. 24 hours
User Users have the came credentials as a supervisor, but cannot add new devices or create new groups. 24 hours
Restricted Restricted users are defined in the system but cannot make any calls. 24 hours